Service Policy
Last updated: August 1, 2026
My Diary is a fully digital service. There is no physical shipping.
How Access Is Delivered
- Free accounts are activated instantly upon registration.
- Plus and Pro subscriptions (including trials) are activated immediately after successful payment or trial start.
- You can access your diary from any modern web browser at https://writediary.online.
Service Availability We strive to keep the Service available 24/7. Occasional maintenance or unexpected downtime may occur. We will make reasonable efforts to notify users of planned maintenance in advance when possible.
Feature Delivery Premium features (unlimited history, photo attachments, mood & habit tracking, custom themes, PDF export, private sharing links, and priority support) become available immediately once your paid plan or trial is active.
Account Access Your diary entries and account remain accessible as long as your account is active. If you cancel a paid plan, you will keep access to paid features until the end of the current billing cycle, after which your account will revert to the Free plan (30-day history limit).
No Physical Products Because this is a digital-only service, there are no shipping times, tracking numbers, or delivery addresses required.
If you experience any issues accessing your account or premium features, please contact hello@writediary.online and we will assist you promptly.