Last updated: August 1, 2026

My Diary is a digital subscription service. Because access to premium features is granted immediately upon purchase or trial activation, we have a clear and fair refund policy.

14-Day Trial Plus and Pro plans include a 14-day free trial. You will not be charged until the trial ends. You can cancel at any time during the trial and will not be billed.

Refunds for Paid Subscriptions

If you cancel within 7 days of your first paid charge (after the trial ends), you may request a full refund.
After 7 days from the first paid charge, subscription fees are non-refundable.
You may cancel your subscription at any time. Cancellation stops future billing, but you will retain access to paid features until the end of your current billing period. No partial refunds are issued for unused time.

How to Request a Refund or Cancel Email us at hello@writediary.online with the subject line “Refund Request” or “Cancel Subscription”. Please include the email address associated with your account. We aim to process requests within 3–5 business days.

Chargebacks If you initiate a chargeback or payment dispute without first contacting us, we reserve the right to suspend or terminate your account.

Exceptions We may issue refunds or credits at our discretion in cases of clear billing errors or technical issues that prevent use of the Service.

This policy does not affect any rights you may have under applicable consumer protection laws.